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Call Management


Call Center Accounting (CCA)

CCAccounting is a call-billing tool that provides call costs and call charges reporting, call logging, and system and extension reports. The CCA helps organizations lower organization telephony bills, prevent misuse or abuse, allocate costs between departments and improve budget planning.

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Call Center Pro (CCP)

The CCP is a powerful call management tool for Call Centers. The CCPro provides agent call control, instant messaging, customer information repository, agent screen popup for quick customer identification and comprehensive real-time and historical tools for Agent call tracking/ recording/ coaching and Queue statistics.

See brochure

Call Record Pro (CRP)

The CRP is an end-user call management tool. It offers non-intrusive voice recording, split the trunk voice recording by the extensions the call was transferred to, call signaling and voice archiving, and playback via Windows default multimedia player.

See brochure

Business Telephones

Reliable and flexible business phone systems to meet the needs of the demanding customer.

Digital Telephones | VoIP/SIP Sets | Wireless Phones

Communication Systems

Powerful communication tools designed to support business in today's Converged Networking age.

Voice Mail Systems

Even while you're away from the office, the VMS will make sure you never miss a message.

Conference IP Phone

Designed to save your business valuable time and resources.

Call Management

Powerful call management tools to help you increase productivity.

Accessories

Accessories that meet your needs today and tomorrow.

Paging Systems | Head Sets

Network Racks | Hubs & Switches